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Using Pet Care day to day

Once configured, Pet Care is used from the customer record. Open a customer, go to the Pet Care tab and select the pet: that’s where the Pet Care history with all of that animal’s visits lives.

A pet's Pet Care history, with type filters and the New record button

Visits are organized by type — Application, Media, Anamnesis, Exam, Prescription, Pathology, Terms, Weighing and Generic — and each tab shows the count of records. You can also filter by period and sort by most recent.

Click + New record and choose the type of visit you want to log. For documents (Prescription, Exam, Anamnesis…), you start from a template and the content comes pre-filled with the pet’s and owner’s data. For Application, you record the vaccine and doses. For Media, you attach photos, videos or documents.

Type picker when creating a new Pet Care record

Documents can be printed with the clinic’s header and footer. Attached photos and videos also appear in the Gallery tab of the customer record, organized by the file categories you set up.

A Pet Care record can also be created from an appointment on the Calendar, staying linked to that visit. That way the pet’s health history follows the services performed.

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