System modules and plans

💡 Tip

Your plan can grow with you: you can add extra modules at any time (ERP, Chat, Online Store, AI…) without switching plans. Talk to support/sales to add them.

TecPet is built from modules — each major capability (calendar, notifications, ERP, Pet Care, chat…) is a module that can be active or not in your account. Your plan already includes a set of modules; the rest you can add separately (the add-ons). Here you’ll understand what each plan includes and what you can add.

TecPet’s plans

There are four plans, differing by size (how many calendars/professionals fit) and by a few extra modules already included:

Plan	Size	Comes with
Individual	1 calendar	📅 Calendar · 🔔 Notifications · 🎟️ Plans & Packages
Trio	3 calendars	📅 Calendar · 🔔 Notifications · 🎟️ Plans & Packages
Equipe	7 calendars	the above + 🏥 Pet Care
Escala	15 calendars	Equipe’s + 💰 Commissions

“Calendars” is the number of professionals/resources that can work in parallel. The bigger the plan, the more calendars and users.

What comes in EVERY plan

These modules are the foundation — active in any plan:

• 📅 Calendar — the heart of the system: bookings, fit-ins, service status. The quantity of this module defines your plan size (1, 3, 7 or 15 calendars).
• 🔔 Notifications — automatic WhatsApp alerts (booking confirmation, reminder, service ready, etc.).
• 🎟️ Plans & Packages — sell recurring plans and service packages to your customers (not sold separately; already included).
• 👥 Employees — controls how many users/employees your account can have (an internal plan limit, not a screen you contract).

What changes between plans

Beyond size, two modules come depending on the plan:

• 🏥 Pet Care — the pet’s clinical record and care (documents, vaccines/applications, attachments). Comes with Equipe and Escala; on smaller plans it’s an add-on.
• 💰 Commissions — employee commission control. Comes with Escala; on the others it’s an add-on.

Add-on modules (contract separately)

Anything not in your plan can be added when you need it. The main ones:

🧾 ERP, invoices and finance

• ERP (VHSYS) — TecPet’s “ERP” is, in practice, the VHSYS integration: it’s what issues invoices and organizes finances from TecPet. We call it ERP, but it’s an integration with VHSYS. See VHSYS integration. (There’s also Simple ERP, a lighter version.)
• Extra ERP user — one more ERP login.
• NFe Backup — storage of issued invoices.
• TEF integration — card machine integrated with the register.
• Bling integration — if you already use Bling, you can sync TecPet with it. See Bling integration.

💬 Service and bot

• Chat — human WhatsApp service hub (with extra chat users).
• Chatbot / booking AI — automatic service that books over WhatsApp.

📣 Marketing and AI

• Campaign triggers — automatic campaign sends.
• AI service and AI voice replies — artificial-intelligence features in service.
• Notification customization — customize the texts/sending rules.

🛒 Sales and network

• Online Store (100, 500 or unlimited products) — the petshop’s e-commerce.
• Automated Commissions — automatic commission calculation.
• Multi-store (Master Account) — manage a network of connected stores (charged per store).

How to enable or remove a module

Adding and removing modules is handled by TecPet support/sales — there is no self-service “module store” for the store owner. When a module is enabled, its feature appears in the system; when it’s not active, the system usually shows a screen offering the resource.

⚠️ Heads up

If you don’t see a screen or feature (e.g., Pet Care, ERP, Commissions), the module is probably not contracted in your plan — usually a screen offering the feature appears. Just contact support to enable it.