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Understanding the Calendar

The Calendar is TecPet’s home screen and the heart of the day’s operation. It’s a board organized by status: each appointment is a card that moves left to right as the visit progresses. Here’s how to read each part.

Calendar screen: segment tabs, day selector, status columns and appointment cards

At the top are the segment tabsPet Shop, Clinic and Daycare/Hotel. Each shows the calendar for that service type (services and flow change with the segment). Next to them, the arrows and date change the day you’re viewing.

The layout changes with the segment: Pet Shop uses the status board (described below), while Clinic and Daycare/Hotel use a time grid — rows are the hours of the day and there’s one column per professional. This format is better for appointments and stays with a set time: each visit shows up at the right time and professional.

Clinic calendar as a time grid, with hour rows and one column per professional

Applies to Pet Shop. In Clinic and Daycare/Hotel the calendar is the time grid shown above.

Appointments are split by status, in flow order:

  • Scheduled — booked, pet hasn’t arrived;
  • Confirmed — the owner confirmed;
  • Received — the pet arrived at the store;
  • In Service — being served;
  • Finished — the service is done;
  • Delivered — the pet went back to the owner;
  • Cancelled.

The number on each column shows how many appointments are in that status.

Each card sums up the appointment: the time (in and out), the pet’s photo and name (with breed), the customer/professional and icons of the booked services (scissors = grooming, etc.).

The colored stripe on the side and the corner tag help you spot the card quickly. The ENCAIXE (squeeze-in) tag marks a visit that was fit in outside the normal time grid.

The search bar (at the top) quickly finds an appointment for the day. Pick what to search by the buttons next to it — Customer, Pet or #ID (the appointment number) — and type. Next to the search are the shortcuts to switch the view (list/board), print the calendar and open Display.

Calendar search bar with the Customer, Pet and #ID filters and the view and print shortcuts

The Display button (top-right) opens a panel to change the view and filter the calendar:

  • Display: All or By professional (groups cards by staff member);
  • Payment: All / Paid / Unpaid;
  • Professional, Species (Dog/Cat/Rodent) and Pickup & delivery (only those with transport);
  • Sort by (e.g. arrival time);
  • Frame: an optional decoration on the cards (e.g. World Cup).

Click Apply to filter or Clear to reset.

Display panel with view modes, filters and card frame

Click a card to open the appointment details. In that window you:

  • Change the status (the left column — Scheduled, Confirmed, Received…);
  • see Customer and Pet (with WhatsApp, Pending items and Gallery shortcuts);
  • Reschedule the date/time;
  • Change the services, the box and pickup & delivery;
  • see the Invoice (and send it), the Checklist and Pet Care;
  • can Print the sheet.

This is where you run the visit from start to finish. (See Create an appointment for the booking.)

Appointment details window, with the status flow on the left and the actions

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