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Schedule restrictions

Schedule restrictions are rules that block certain bookings — for example, not accepting a service for a breed, a size or on a specific day. They keep the front desk and the AI from booking something the store doesn’t handle.

Under Settings → Schedule restrictions are the created rules. Each has a switch (enable/disable), the pencil (edit) and the trash (delete). Click New Restriction to create one.

Schedule restrictions screen with the rules and the New Restriction button

In the New restriction form:

  • Name — a name that identifies the rule;
  • Apply restriction — where the rule applies (e.g. On the calendar).

New restriction form with name, where to apply and the conditions

Under Restrictions, combine the rule’s conditions by clicking the + of each type:

  • Service, Segment, Day of week, Species, Size, Coat, Breed, Pet status, Age and Sex.

The restriction applies when all chosen conditions match. E.g. Service = Grooming + Breed = Poodle blocks grooming for poodles.

Write a Description explaining the rule (helps the team understand) and click Save restriction. Then use the switch in the list to turn the rule on/off whenever you need.

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