The top menu

💡 Tip

New account? Start with the setup guide: it walks you, section by section, through everything to configure before operating (shop, services, team, first customer and the AI).

The purple top bar is present on every screen of tecpet, it’s the system’s main navigation. Here’s what each part does.

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The navigation buttons

On the left are the main areas:

• Calendar, the home screen, with the day’s appointments;
• Customers, customer and pet list and registration;
• Plans, the plans and packages sold;
• Dashboard, business reports and indicators;
• Billing, the invoices (pending, paid, overdue);
• ERP: the invoicing/stock module (when contracted).

The tecpet logo always takes you back to the Calendar.

The quick shortcuts

The block of highlighted icons holds the day-to-day operation shortcuts, in this order:

• More actions (three dots): opens a menu with Search slots (the quick search for slots and prices) and Quotes, which opens the quote wizard;
• Services Area (scissors): opens the Services Area in another tab;
• Calendar block (padlock): opens the staff’s scheduled blocks;
• Book (blue button): opens the new booking wizard from any screen. On narrower screens only the calendar-with-”+” icon remains. If the account has bookings locked, the button turns grey with a notice to contact the onboarding team.

Settings, help, notices and account

On the right is the account capsule, with two parts:

• ⚙️ Settings (the gear): opens the settings area (asks for the admin password);
• Account name (the rest of the capsule, with the unit and the arrow): opens the account panel, with the Notices panel, the Setup guide (outside the trial period) and Log out. In networks, the tag next to the name shows the unit.

When there are unread notices, a bell (🔔) with the number of notices shows up inside the capsule, before the name. Above 99, the number becomes 99+. Every time a new notice arrives, the bell shakes to get your attention. The bell is not a separate button: click the account name to open the notices. With no unread notices, the bell doesn’t show.

Notices panel

The Notices panel lives inside the account panel and shows the important notifications that tecpet sends to the shop. It splits notices into Unread and Read (with the count next to it), shows the most recent ones with date and time, and the See all notices link opens the full list. When there’s nothing pending, it shows “No new notices.”. Reading a notice lowers the number on the bell.

Help center and the Setup guide

The ❓ opens the Help center, with:

• tecpet Manual: the documentation;
• Contact Support: direct contact;
• Setup guide: a first-use step by step, split into sections (Your business in control, Structuring services and team, Pricing, First customer) up to activating the AI Assistant.

The guide is especially useful for new accounts: it shows what’s still missing and helps get the system ready to operate.