# System modules and plans

_What each TecPet module is, what already comes with your plan (Individual, Trio, Equipe, Escala) and what can be added separately._

> **💡 Tip**
>
> Your plan can **grow with you**: you can add extra modules at any time (ERP, Chat, Online Store, AI…) without switching plans. Talk to support/sales to add them.

TecPet is built from **modules** — each major capability (calendar, notifications, ERP, Pet Care, chat…) is a module that can be **active** or not in your account. Your **plan** already includes a set of modules; the rest you can **add separately** (the add-ons). Here you'll understand what each plan includes and what you can add.

## TecPet's plans

There are four plans, differing by **size** (how many calendars/professionals fit) and by a few extra modules already included:

| Plan | Size | Comes with |
|---|---|---|
| **Individual** | 1 calendar | 📅 Calendar · 🔔 Notifications · 🎟️ Plans & Packages |
| **Trio** | 3 calendars | 📅 Calendar · 🔔 Notifications · 🎟️ Plans & Packages |
| **Equipe** | 7 calendars | the above **+ 🏥 Pet Care** |
| **Escala** | 15 calendars | Equipe's **+ 💰 Commissions** |

*"Calendars" is the number of professionals/resources that can work in parallel. The bigger the plan, the more calendars and users.*

## What comes in EVERY plan

These modules are the foundation — active in any plan:

- 📅 **Calendar** — the heart of the system: bookings, fit-ins, service status. The *quantity* of this module defines your plan size (1, 3, 7 or 15 calendars).
- 🔔 **Notifications** — automatic WhatsApp alerts (booking confirmation, reminder, service ready, etc.).
- 🎟️ **Plans & Packages** — sell recurring plans and service packages to your customers (not sold separately; already included).
- 👥 **Employees** — controls how many users/employees your account can have (an internal plan limit, not a screen you contract).

## What changes between plans

Beyond size, two modules come depending on the plan:

- 🏥 **Pet Care** — the pet's clinical record and care (documents, vaccines/applications, attachments). **Comes with Equipe and Escala**; on smaller plans it's an add-on.
- 💰 **Commissions** — employee commission control. **Comes with Escala**; on the others it's an add-on.

## Add-on modules (contract separately)

Anything not in your plan can be added when you need it. The main ones:

**🧾 ERP, invoices and finance**
- **ERP (VHSYS)** — TecPet's "ERP" is, in practice, the **VHSYS integration**: it's what issues invoices and organizes finances from TecPet. We call it *ERP*, but it's an integration with VHSYS. See [VHSYS integration](/en/configuracao/integracoes/integracao-vhsys/). (There's also **Simple ERP**, a lighter version.)
- **Extra ERP user** — one more ERP login.
- **NFe Backup** — storage of issued invoices.
- **TEF integration** — card machine integrated with the register.
- **Bling integration** — if you already use **Bling**, you can sync TecPet with it. See [Bling integration](/en/configuracao/integracoes/integracao-bling/).

**💬 Service and bot**
- **Chat** — human WhatsApp service hub (with extra **chat users**).
- **Chatbot / booking AI** — automatic service that books over WhatsApp.

**📣 Marketing and AI**
- **Campaign triggers** — automatic campaign sends.
- **AI service** and **AI voice replies** — artificial-intelligence features in service.
- **Notification customization** — customize the texts/sending rules.

**🛒 Sales and network**
- **Online Store** (100, 500 or unlimited products) — the petshop's e-commerce.
- **Automated Commissions** — automatic commission calculation.
- **Multi-store (Master Account)** — manage a network of connected stores (charged per store).

## How to enable or remove a module

Adding and removing modules is handled by TecPet **support/sales** — there is no self-service "module store" for the store owner. When a module is enabled, its feature appears in the system; when it's not active, the system usually shows a screen offering the resource.

> **⚠️ Heads up**
>
> If you **don't see a screen or feature** (e.g., Pet Care, ERP, Commissions), the module is probably **not contracted** in your plan — usually a screen offering the feature appears. Just contact support to enable it.

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_feature: modulos-sistema · atualizado em 2026-06-11 · fonte: https://help.tec.pet/en/configuracao/conta/modulos-do-sistema/ — TecPet Central de Ajuda_