# Register and edit a pet

_Step by step to register a pet and what each field of the record means — species, breed, size, coat, situation and more._

> **💡 Tip**
>
> Fill in **Date of birth** and **Microchip** whenever you can: the date computes the pet's age automatically, and the microchip lets you **find the pet in search** even when the owner doesn't remember the phone.

Every pet **belongs to a customer**. You can register the pet **together with the customer** (at sign-up) or **add it to an existing customer**. What you fill in feeds the **calendar**, the **price** of services, the **search** and [Pet Care](/en/configuracao/pet-care/o-que-e-pet-care/) — so it's worth doing it well.

## Step 1 — Go to the Customers screen

In the top menu, click [Customers](/en/operacao/clientes-e-pets/tela-de-clientes/). From here there are **two paths** to register a pet:
1. **New customer** — click **New Registration** (blue button, top-right corner) and register the customer along with the pet;
2. **Existing customer** — find the customer in the list and, on their **pet card**, click the **New** button (the circle with a **+**).

![Customers screen: New Registration button at the top and the New button on each customer's pet card](https://help.tec.pet/_md-assets/cadastrar-e-editar-pet__passo-clientes.png)

## Step 2 — Open the pet form

If you chose **New Registration**, scroll the window down to the **Pet registration** section and click the **New Pet** card (the box with a **+**). If you clicked **New** on an existing customer's card, the pet form opens straight away.

![New Registration window with the Pet registration section and the New Pet card](https://help.tec.pet/_md-assets/cadastrar-e-editar-pet__passo-novo-cadastro.png)

## Step 3 — Fill in the pet's data

The **New Pet** window opens with every field. Fields marked with a **red asterisk (*)** are **required** — while any is missing, the *"There are required fields not filled in"* warning shows and the save button stays disabled. See below what each field is.

![Empty New Pet form, with the required fields marked](https://help.tec.pet/_md-assets/cadastrar-e-editar-pet__modal-criar.png)

## Pet identification

- **Name*** — the pet's name (at least 2 letters);
- **Species*** — Dog, Cat, etc. The species shown here are the ones your store set up in [Accepted species and breeds](/en/configuracao/geral/especies-e-racas/);
- **Breed*** — becomes available **only after** you pick the species (the breed list changes with the species);
- **Date of Birth** — optional; when filled, the system **computes the pet's age** automatically;
- **Microchip** — optional; if filled, it lets you **search the pet by microchip** on the Customers screen.

## Size and coat — they define the price

These two fields are **required** and, in most stores, **determine the price** of bath & grooming:
- **Size*** — Micro, Small, Medium, Big or Giant;
- **Coat*** — Short, Medium or Long.

Fill them carefully: a wrong size leads to a wrong price. (See [Billing parameters](/en/configuracao/geral/parametros-de-cobranca/) to understand how the price is built from size and coat.)

Still in this block, two **optional** fields:
- **Weight** — in kg;
- **Coat color**.

## Sex, neutering, situation and status

- **Sex*** — Male or Female;
- **Neutered?** — Yes or No (optional);
- **Situation*** — controls whether the pet can be served. The options are **Active**, **Suspended**, **Blocked**, **Inactive** and **Restricted**. When you pick something other than *Active*, fill in the **Situation description** with the reason (e.g. *"blocked for bad behavior"*);
- **Status (Alive / Deceased)** — appears when **editing** the pet; marks animals that passed away, removing them from the normal service flow.

## Extra fields

Optional, but handy day to day:
- **Note** — any free remark (e.g. allergic to a shampoo);
- **Preferred food** — the brand/food the owner uses;
- **Suggested products** — items recommended for the pet, grouped into **Medicines, Vaccines, Accessories and Collars**;
- **Default checklist** — picks which [checklist](/en/configuracao/geral/checklists/) (**Pet Shop**, **Clinic** or **Daycare/Hotel**) comes pre-selected on that pet's visits.

## Step 4 — Save

With the required fields filled, click **Save** (in the New Registration flow the button is **"Save and Return to Customer"**). The pet now shows on the **customer's card** and can be used in appointments and sales.

## How to edit a pet later

In the **Customers** list, click the **pet's photo** (on the customer's card). The **Edit Pet** window opens with the same fields filled in — change what you need and click **Finish Editing**. This is also where you adjust the pet's **Status (Alive/Deceased)** and **Situation**.

![Edit Pet window with the fields filled in](https://help.tec.pet/_md-assets/cadastrar-e-editar-pet__ficha.png)

> **⚠️ Heads up**
>
> **Size** and **coat** define the bath & grooming price in most stores. Before saving, double-check these two fields — a wrong size produces a **wrong price** in the appointment.

> **🚫 Caution**
>
> Setting the **Situation** to Blocked/Inactive or the **Status** to Deceased **removes the pet from the service flow** — it stops showing up normally for scheduling. Use it only when it truly applies and record the reason in the description.

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_feature: pet-ficha · atualizado em 2026-06-09 · fonte: https://help.tec.pet/en/operacao/clientes-e-pets/cadastrar-e-editar-pet/ — TecPet Central de Ajuda_