# Change an appointment

_How to change the status, reschedule, add services (extra) and adjust an appointment that's already created._

> **💡 Tip**
>
> Update the **status** at the right moment (Received when the pet arrives, In service when it starts, Delivered when it leaves): this keeps the calendar true to the operation and makes the **reports and Dashboard** add up.

Everything you do to an **already-created** appointment happens in its **details window**. To open it, click the appointment's **card** on the Calendar.

## The details window

The window shows, on one side, the **status flow** and, on the other, the visit blocks: **Customer**, **Pet**, **Date & Time**, **Box**, **Pickup & delivery**, **Services**, **Checklist**, **Invoice** and **Pet Care**. Each block has its own action button.

![Appointment details window, with the status flow on the left and the action blocks](https://help.tec.pet/_md-assets/alterar-um-agendamento__modal.png)

## Change the status

In the left column, click the **status** the visit moved to:
- **Scheduled → Confirmed → Received → In Service → Finished → Delivered**, or **Cancelled**.

The card moves to the matching column on the Calendar instantly. That's how the team tracks where each pet is.

## Reschedule (date and time)

In the **Date & Time** block, click **Reschedule** to pick a new date and time without redoing the appointment. (If the visit was **squeezed in**, it shows the **ENCAIXE** tag.)

## Change services and add an extra

In the **Services** block, click **Change**. Two options appear:
- **Add squeeze-in** — quickly adds an **extra visit** to that same pet/time;
- **Edit & reschedule** — reopens the appointment **wizard** so you can **add or remove services**, change combos and adjust date/time.

Use *Add squeeze-in* for a quick extra and *Edit & reschedule* when you need deeper changes.

![Services block with the Add squeeze-in and Edit & reschedule options](https://help.tec.pet/_md-assets/alterar-um-agendamento__servicos-menu.png)

## Box and Pickup & delivery

The **Box** and **Pickup & delivery** blocks each have a **Change** button: set the pet's box/kennel and enable or adjust the **transport** (pickup and drop-off) for that visit.

## Other actions in the window

Still in the window you can:
- [**Invoice**](/en/operacao/financeiro/a-fatura-por-dentro/) — *View* or *Send* the charge via WhatsApp;
- **Checklist** — *View* the [visit's checklist](/en/configuracao/geral/checklists/);
- [**Pet Care**](/en/configuracao/pet-care/o-que-e-pet-care/) — *View* the pet's chart;
- **Gallery** — visit photos;
- **View pending items** and the customer's **WhatsApp** shortcut;
- **Print** the sheet.

To **create** an appointment from scratch, see [Create an appointment](/en/operacao/agenda/criar-um-agendamento/); to understand the screen, see [Understanding the Calendar](/en/operacao/agenda/entender-a-agenda/).

> **⚠️ Heads up**
>
> **Add squeeze-in** and **Edit & reschedule** are different: the *squeeze-in* quickly adds an extra visit; *edit & reschedule* reopens the wizard to change the services, date and details of the current appointment.

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_feature: alterar-agendamento · atualizado em 2026-06-09 · fonte: https://help.tec.pet/en/operacao/agenda/alterar-um-agendamento/ — TecPet Central de Ajuda_