# Edit the establishment information

_Step by step to edit the store's general data — name, Service WhatsApp, tax ID, address, description and non-accepted breeds — and where each is used._

> **💡 Tip**
>
> Keep **Name**, **address** and **Service WhatsApp** always up to date: the WhatsApp is the number the AI and the [automatic notifications](/en/configuracao/geral/notificacoes-automaticas/) use to talk to the customer, and the name and address appear on the store's documents.

Under **General Information** are the **establishment's data**: name, contact, tax ID, address and the store description. This data appears on **documents**, feeds the [automatic notifications](/en/configuracao/geral/notificacoes-automaticas/) and the service AI, and defines the **breeds the store doesn't serve**. It's also where you reach the **calendar blocks** for the whole store.

## Step 1 — Open Settings → General Information

In the top menu, open **Settings** and click **General Information**. The **General information about the establishment** screen opens with every field already filled in with the store's current data.

![General information about the establishment screen, with the store fields filled in](https://help.tec.pet/_md-assets/informacoes-gerais__tela.png)

## Step 2 — Adjust the store fields

Change whatever you need in the fields below. Fields marked with an **asterisk (*)** are **required** — if any is left empty, the *"Required"* warning appears right under it. The other fields are optional. See below what each one is.

## Identification and contact

- **Name*** — the establishment's name (required);
- **Service WhatsApp*** — the store's WhatsApp number, with the **country code (DDI)** next to it (required). This is **the number** the service AI and the [automatic notifications](/en/configuracao/geral/notificacoes-automaticas/) use to talk to the customer — it's not just a display field;
- **Tax ID** — optional; used on documents and on fiscal invoicing.

## Address

All address fields are **optional**, but filling them is made easier:
- **Postal code** — when you type the full postal code, the system **looks it up and auto-fills** Street, Neighborhood, City and State. If the code doesn't exist, *"Postal code not found!"* appears;
- **Street**;
- **Number**;
- **Complement** — e.g. room, block;
- **Neighborhood**;
- **City**;
- **State** — a **selector** with the list of states; type or scroll to choose.

## Description and non-accepted breeds

- **Description** — optional; a presentation of the company (up to 500 characters);
- **Non-accepted breeds** — a **multi-select** field: pick the breeds the store doesn't serve. It's not just informative — when you try to book a pet of a breed marked here, the booking screen warns *"Breed not accepted at the establishment"*. The available breeds come from the ones the store set up in [Accepted species and breeds](/en/configuracao/geral/especies-e-racas/).

## Step 3 — Save

Once you've adjusted the fields, click **Save**. If a required field is missing, the button stays disabled until you fill it. On save, the *"General settings saved"* confirmation appears and the changes apply to the following documents, notifications and bookings.

![Save button at the bottom of the General information screen](https://help.tec.pet/_md-assets/informacoes-gerais__tela.png)

## Store calendar blocks

Still on this screen, below the fields, the **View/Edit Blocks** button opens the **calendar blocks for the whole store** (holidays, collective days off, maintenance) — blocks that apply to every employee. See [Calendar block](/en/operacao/agenda/bloqueio-de-agenda/) for the step by step to create and remove blocks.

## How to edit later

To change any data, just go back to **Settings → General Information**, edit the field and click **Save** again. The per-breed service price, on the other hand, lives in [Billing parameters](/en/configuracao/geral/parametros-de-cobranca/), not here.

> **⚠️ Heads up**
>
> Only **Name** and **Service WhatsApp** are required. **Tax ID** and **address** are optional here — but if you use **fiscal invoicing** or an [ERP integration](/en/configuracao/integracoes/o-que-sao-integracoes/), a wrong tax ID or address shows up on the fiscal documents. Double-check this data before saving.

### Branch of a chain
If your store is a **branch** of a chain, the **Service WhatsApp** field (and the country code) may appear **locked for editing** — that number is controlled by the head office. You can still edit name, tax ID, address, description and non-accepted breeds normally. See [Network: head office and branches](/en/operacao/dashboard/rede-matriz-e-filiais/).

### Single store or head office
In a **single store** or the **head office** of a chain, every field is editable, including the **Service WhatsApp** and the country code. This is the default case.

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_feature: informacoes-gerais · atualizado em 2026-06-11 · fonte: https://help.tec.pet/en/configuracao/geral/informacoes-gerais/ — TecPet Central de Ajuda_