# Artificial Intelligence (AI)

_TecPet's AI: the supercharged service that understands text and audio and books by voice. Where to enable it — screen being rebuilt._

The **Artificial Intelligence (AI)** is the [new chatbot](/en/configuracao/chatbot/novo-chatbot/) **supercharged**: instead of only following the menu, it **understands the customer's messages** (text and audio), replies in **natural language** and even **books by voice**.

## Where to enable

Under **Settings → IA → Atendimento**, turn on **Ativar inteligência artificial**. Once on, the screen shows the AI settings (personality, instructions and voice reply).

> **Screen being rebuilt**
>
> This area is being **100% rebuilt** — **updates are coming soon** and this article will be expanded with the full step-by-step. Meanwhile, the configuration base is the same as the **[new chatbot](/en/configuracao/chatbot/novo-chatbot/)**.

## See also

- [New chatbot](/en/configuracao/chatbot/novo-chatbot/)
- [Chatbot and AI: overview](/en/configuracao/chatbot/chatbot-e-ia/)

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_feature: chatbot · atualizado em 2026-06-16 · fonte: https://help.tec.pet/en/configuracao/chatbot/inteligencia-artificial/ — TecPet Central de Ajuda_